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Nuance to Acquire SNAPin Software and Put Revolutionary Self ... - Earthtimes (press release)
Tue, 19 Aug 2008 21:04:22 -0000
Earthtimes (press release)Nuance to Acquire SNAPin Software and Put Revolutionary Self ...Earthtimes (press release), UK - 7 hours agoIn addition, estimates suggest that more than 200 billion calls are placed into customer service numbers around the world every year. ...
Genesys Introduces Next Generation Genesys Voice Platform 8 ... - CNNMoney.com
Tue, 19 Aug 2008 12:11:45 -0000
Genesys Introduces Next Generation Genesys Voice Platform 8 ...CNNMoney.com - 16 hours agoGVP 8 further leverages voice in customer service by tightly integrating key technologies such as SIP, web integration, and voice security software, ...Genesys Debuts Genesys Voice Platform 8 for IVR TMC NetGenesys Voice Platform 8 leads with sophisticated applications Trading Markets (press release)TuVox Announces Support for Genesys Voice Platform 8 StockhouseCNNMoney.com - TMC Netall 39 news articles
Salesforce.com Acquires InStranet, Bringing Industry-Leading ... - MarketWatch
Wed, 20 Aug 2008 04:02:40 -0000
Salesforce.com Acquires InStranet, Bringing Industry-Leading ...MarketWatch - 46 minutes agoThe acquisition brings powerful knowledge base Dimensions technology to Salesforce CRM Customer Service & Support, enabling customers and call center agents ...Salesforce.com To Acquire InStranet For $31 Million InformationWeekSalesforce broadens platform with call center buy CNET NewsSalesforce acquires InStranet; Will take it SaaS and better target ... ZDNetall 8 news articles
Apple: World’s best customer service or most dangerous products? - Reuters UK
Tue, 19 Aug 2008 14:02:57 -0000
Apple: World’s best customer service or most dangerous products?Reuters UK, UK - 14 hours ago... feeling that buying an Apple product could set your house on fire but at least the company will answer the customer service phone on the first ring. ...
Director of Operations & Forensic Engineering, Customer Service ... - Cable360.net
Wed, 20 Aug 2008 02:01:27 -0000
Director of Operations & Forensic Engineering, Customer Service ...Cable360.net, NY - 2 hours agoDriving Cablevision's success is the company's commitment to customer connectivity and its sophisticated new digital platform. The Customer Service ...
Avaya at SpeechTEK 2008 Spotlights Customer Service Solutions ... - MarketWatch
Mon, 18 Aug 2008 11:48:29 -0000
Avaya at SpeechTEK 2008 Spotlights Customer Service Solutions ...MarketWatch - Aug 18, 2008These video capabilities power a unique customer service solution -- Avaya Interactive Voice and Video Response -- which combines speech automation with ...

 
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Websites

1stCo Business Development - Custom training solutions in customer service.
Meta Description: [ Comprehensive business management, website, promotional, design, tv production, and marketing solutions for your business success. 1stCo – your business development starts here. ]

Ceres Innovations Inc. - The CERES model places employees at the center of customer relations within the company
Meta Description: [ CERES Innovations puts employees at the center of customer relations by focusing on employee empowerment and employee competence through personal and interpersonal leadership and effectiveness. ]

Communication Strategy Consultants - Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
Meta Description: [ Communication Strategy Consultants has over twenty-five years of experience in training, organizational and customer service development focused on Management Training, Supervisory Training and Leadership Development, assessment and training from our offices in New York City. ]

Corporate Dynamics, Inc. - Training and consulting solutions for customer service, sales, and management related issues.
Meta Description: [ Training and consulting solutions for customer service, sales, and management related issues. ]

Craig Speaks - Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
Meta Description: [ A dynamic motivational speaker and trainer using humor to help audiences communicate with clarity and confidence. Craig makes learning fun & easy. Craig Harrison (888) 450-0664 ]

Customer Focus, Inc. - On-site customer service training for service representatives.
Meta Description: [ Customer Focus, Inc. is an international customer service training company that provides innovative, world-class customer service skill building and culture-building training programs at low cost. Our mission is to help our clients create a customer-focused culture that values customer experie... ]

Customer Service Review, Inc. - Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
Meta Description: [ Improve call center sales and service performance with our custom quality assurance, marketing performance measurement, mystery calling & remote call monitoring programs. ]

CustomNet Services - Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
Meta Description: [ CustomNet: People Service-The Human Connection,Training,Consulting,Coaching,Customer Service,Call Centre,Outbound/Inbound Sales,Communication,Telephone Skills ]

Dionco Inc. - A retail consulting firm specializing in retail selling skills and customer service skills.
Meta Description: [ Dionco Inc. is a training and consulting firm specialized in retail selling skills, future technology, business and consumer trends, marketing, merchandising and store operations. ]

Glasstap Training Services - Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
Meta Description: [ Glasstap is a complete resource centre for trainers who wish to prepare the most comprehensive training materials with the help of professional resources. ]

Interaction Metrics - Customer service audit specialists.
Meta Description: [ Measure customer satisfaction | Improve the customer experience ]

Jones Associates - Specializes in researching, preparing and delivering training programs
Meta Description: [ Jones Associates are a long established customer service training company specialising in Customer Service Training, Sales, Presentation and Management Training Courses ]

Learning Curve - Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of how to articles.
Meta Description: [ Training solutions that are results-focused and individually tailored. Sales, Customer Care, Training Skills, Management, Personal development ]

Learning Journey, Inc. - Solutions to help increase employee morale and give better customer service through communication and corporate culture.
Meta Description: [ Increase employee retention, improve employee morale and give better customer service through communication (DiSC) and corporate culture. ]

SunShower Learning - Video-based training program to inspire positive attitudes in front-line customer service employees.
Meta Description: [ SMILE! Customer service training video inspires positive attitudes and sales motivation in frontline customer service employees. ]

Telephone Doctor - Customer service and telephone skills training company.
Meta Description: [ Customer service training products and services from America's favorite producer. Offerings include DVD-based courses, On-site Workshops, Web-based eLearning, Keynote Presentations and Management Development Courseware ]

The Customer Management Gurus - Industry professionals experienced in sales, marketing and customer service strategy.
Meta Description: [ All encompassing site covering many aspects of management, marketing and sales etc. With hundreds of articles with information and tips, there's definitely something here to improve your sales. ]

The WOW Class - Client service training programs.
Meta Description: [ Don't just satisfy your clients. WOW them! We will design a CUSTOMIZED Client Service training program based on your organization's needs. ]


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